
Selected work
Current workflows
Enterprise level UX
It’s not just a nice to have element. I’ll develop cost models, timeframes, and SOPs to deliver ready to implement elements of UX for any product. It helps the enterprise and the user. It’s a win-win.
Core Competencies:
User-centered thinking, strategy, research, and design.
Change agent & trusted advisor: Consistently recruited by senior leadership to develop and lead design and product strategy for business-critical product and marketing initiatives.
Servant-first leader - Building high-performance teams to take action by earning trust, and leveraging diverse skills and perspectives, achieving common goals under a unified vision.
Creative & insightful problem solver - Tirelessly pursue solutions in complex and competitive environments by setting a vision, identifying obstacles, utilizing analytics, and engaging cross-functional partners to drive success.
Technologies
Adobe CC suite, Sketch, JIRA + Atlassian suite, Roadmunk, Calendly, Monday.com, Airtable, Basecamp, Miro, Invision, Whimsical, Flowmapp, Optimal Workshop, GA4, Siteimprove, Ahrefs, Bitly, Drupal, WordPress, Cornerstone, Camtasia, Later.com, Sprout Social, Flockler, Localist, Publicate, Qualtrics, Github, Figma
But also SCRUM methodologies, post-it notes, whiteboards, and a creative and curious mind.
Experience
UCLA - David Geffen School of Medicine
Director of Digital Strategy and User Experience
May 2014 - present
MobileSmith
Client Success Manager
October 2011 - September 2014
Kline Creative Design
Founder
2010 - Present
Education
BFA - Digital media and photography
University of North Carolina - Chapel Hill
2009
Certifications
UX Certification
Nielsen Norman Group
2020
Certified Scrum Product Owner
Scrum Alliance
2020
Certified Scrum Master
Scrum Alliance
2019
Certified App Expert
MobileSmith
2015

Visual Design
Mobile apps
Web/responsive
